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FAQ

What time are check-in and check-out? 
Check-in is at 4:00 pm and check out is at 11:00 am.

Is late check-out available? 
Upon request only and subject to availability.

Can I check-in during the night? 
Yes, our Front Desk is available 24 hours. 

Does the hotel have car parking facilities? 
Yes, we offer free parking in our onsite parking lot. Only 1 car is allowed per reservation for Friday and Saturday night stays. 

Can I bring my pet? 
Yes, we are a pet-friendly hotel. We do require a $50 cleaning fee and $10 per night starting the 2nd night of your stay. 

Is the hotel reception desk open 24 hours a day? 
Yes.

Can I leave my luggage at the hotel before check-in time? 
Unfortunately, not at this time due to safety and health regulations around COVID-19. 

Do you allow smoking on property? 
Not in rooms or on balconies – We have 2 designated smoking areas on the property. 

Do you have breakfast? 
Yes, we offer a complimentary breakfast Sunday through Friday from 6 am to 9 am and Saturdays from 6 am to 10 am. 
* Due to Health and Safety regulations around COVID-19 we are currently offering guests a Grab 'n Go breakfast from 7 am to 9 am 7 days a week.
  

Do you have a restaurant? 
No, we do not have an onsite restaurant but we are next door to many restaurants along the Dana Point Harbor

Do you have a pool? 
Yes.

Do you have accessible rooms?  
Yes, we offer accessible rooms with large roll-in showers. Read more about accessibility on the property here.

What is the minimum age requirement to check into the room?  
21 years old (except for Military is 18 years old)

Will your rooms allow rollaway beds or cribs? Is there a charge? 
Cribs are available at no extra charge, roll away beds are available with an extra charge of $10.00 per night but we do not allow Roll away beds in our Double Queen Rooms. Please reach out to our hotel team prior to check in to request a rollaway or crib. 

Do you have a fitness center? 
Yes, we do have an onsite Fitness Center but it is currently closed due to health and safety regulations around COVID-19. 

 What kind of equipment does it have? 
Our Fitness Center has a Peloton bike, treadmill and free weights. 

What are your cross streets? 
Dana Point Harbor Drive and Casitas Drive.

Do you have connecting rooms? 
Yes, Upon request only and subject to availability.

What forms of payment are accepted to pay for my room? 
American Express, Master Card, Carte Blanche, Diners Club, Discover, Visa

How do I report a missing item? 
Call the Front Desk.

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